Process Improvement Company

Lead Appraiser

Kevin Cotherman, US Navy veteran, has more than 40 years of experience in software and business process improvement, software systems analysis, project management, and leadership with commercial companies, federal agencies, and the military. He specializes in process improvement implementation and support, which includes defining and documenting processes, and setting up and working with Organization Process Groups. He is a CMMI Institute-Certified Lead Appraiser for Development and Services and has led over 22 Benchmark and 125 SCAMPI Appraisals.

PIC Mission

The mission of Process Improvement Company is to provide practical, reasonable improvement ideas and consulting services, which will improve the processes and create value for clients. The result will be clients who achieve their business goals by being more productive and efficient, who can provide greater customer service to their clients, and who are more competitive and profitable.

PIC Philosophy

• Process Improvement Company’s (PIC) philosophy is one of practical application of process improvement in order to meet the goals and needs of your business and to minimize risk. PIC strongly believes to use the CMMI practices to make the most sense and to provide the most benefit for each organization. 
• PIC has provided CMMI implementation and appraisals to various sized organizations in different industries worldwide.
• PIC’s CMMI Institute-Certified Lead Appraisers have extensive experience in providing guidance in the implementation of the CMMI. The experience gained is continuously incorporated into our process improvement program and services so that you receive the very best practices from our process improvement consulting.

PIC Guarantees

• We are fully confident in our work and our ability to have each company appraisal ready. We back our work with the guarantee that if you are not completely satisfied, then we will make it right at no charge. In addition, if within three months after your appraisal, your company is not continuing to benefit from using the CMMI and process improvement, we will spend one full day with your company personnel, at no charge, to get you back on track.
• We will respect the client’s opinion and will not degrade or denigrate their way of doing business or their ideas.
• We will not be offended if the client does not take our advice.
• We will respect the client’s time and arrive early for all appointments and meetings.
• We will respond to all client questions and requests within one business day or as stated in the contract.